Not only are processing delays annoying for everyone involved, but they can actually hurt your business. Late processing of employee requests can impact their productivity, cause resignations, and, worst of all, even open you up to lawsuits in extreme cases. Most of these delays can be attributed to outdated workplace management practices.
In this article, we’ll discuss how you can upgrade the way you process employee requests by using Capataz, a mobile app for work order management and business optimization.
Fast-Track Employee Requests with a Remote Workplace Management App
Without an app, employee requests are usually done through pen and paper, where workers fill out forms for their supervisors’ approval. This process can be painstakingly long and requires too much manual effort. Not to mention, it’s too easy for your seniors to miss your requests in their pile of other paper documents and forget to get back to you within a reasonable time.
In some workplaces, employee requests can take the form of emails sent directly to their seniors. However, depending on your boss, some would still find it hard to navigate this situation.
So how does a remote workplace management app like Capataz expedite all these? Below are some of the ways it can fast-track the sending and approval of employee requests.
Templated requests
While most companies also have templates for employee requests, logging one via Capataz will no longer require you to draft half a page detailing your reasons. The request will be easier to classify and send to their respective supervisor. With Capataz, staff can log the following request types:
- Out of Office (Sick Leave, Vacation Leave, Maternity Leave, and etc)
- Overtime
- Reimbursement (Food and Transportation Reimbursement)
When dealing with reimbursement requests, supervisors need not worry about having to triple-check the information as they can already set the allowable amount for reimbursement and save it as a template beforehand.
Filtering mechanism
A great hassle for supervisors is the lack of filtering when dealing with paperwork or even emails. Thankfully, Capataz has a built-in, easy-to-use filtering mechanism. Supervisors can filter the requests by date, status, and staff name, so they don’t have to sift through countless documents.
Urgent requests can be immediately approved or rejected using the app. Writing an approval or rejection letter may no longer be needed as all it takes is just a few minutes and a few clicks within the app. If deemed necessary, supervisors can also add the reason for disapproval.
Instant alerts and notifications
Both supervisor and employee will receive instant alerts and notifications in-app and mobile, so everyone can be in the loop wherever they may be. This is especially helpful when the persons involved are caught between jobs to make sure that requests are promptly processed despite a hectic schedule.
With the endless paper trail cut short, employees and supervisors can focus on tasks that matter more. All you need to do is use the app and set up your team’s profiles, and you’re good to go.
No More Processing Delays with Capataz’s Employee Request System
By signing up for Capataz, your team can finally rest easy knowing your internal processes are well taken care of. Employee requests are crucial to every staff member, so it’s most important to give them ample attention.
Our workplace management support does not end there. Enjoy other perks such as a well-structured work order management system that allows transparency with work progress of everyone involved, timekeeping and location tracking that helps maintain productivity among employees, and comprehensive reporting on all aspects of remote work management.
Interested in automating your employee request workflow? Book a free demo with us to learn more about how we can help you.
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